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For laser equipment manufacturers, system integrators, dealers and equipment upgrade customers, the most important thing in installed equipment procurement is not the purchase price of individual parts, but whether the entire set of core configurations is stable, compatible, maintainable and deliverable.
This time, DMKLaser teamed up with powerful brands such as Ruike/Jiaqiang/Chaoqiang/Bochu/Teyu to launch a three-piece strategic installation plan for laser equipment, focusing on laser, cutting head/welding head/cleaning head/automated welding head/control system, chiller, machine integration and after-sales service.
With strong core, strong head and strong service, DMK, as a strategic partner of powerful brands such as Raycus/Super, will continue to provide customers with one-stop purchasing support with higher reliability, lower procurement cost, lower installation risk and better long-term maintenance cost.
1. Raycus Authorized Repair Support
As a strategic global warranty service partner of Raycus, DMK provides genuine Raycus repair parts, complete fiber laser repair equipment, and professional technical training to help partners establish local laser repair centers.
2. SUP Repair & Technical Support
As a global strategic service partner of SUP, DMK provides genuine SUP repair parts, laser welding head repair training, and customized laser optical components.
3. 26-Month Raycus Warranty
All Raycus lasers come with a 26-month warranty starting from the date of shipment. Free repair service is available through Raycus overseas service centers during the warranty period. After the warranty expires, products can be returned to DMK’s Hong Kong repair center for repair at preferential rates.
4. Flexible Package Pricing
Package quotations are available for other laser brands, handheld welding heads, and industrial water chillers.
5. Assembly & Training Support
DMK provides sample machine assembly and installation training. Customers and partners are also welcome to visit our factory for on-site inspection and technical training.
Shipping Policy
Delivery Areas
Currently, we support direct ordering and delivery within the United States, excluding Alaska, American Samoa, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, and Armed Forces (Americas, Europe, Pacific).
Delivery Methods and Fees (United States)
Standard Shipping: Shipping fees are calculated based on the order's weight, starting at $15. The exact cost will be provided at checkout.
Processing Time:
Laser Accessories: 1-7 business days
Laser Machines: 7-10 business days
Estimated Delivery Time:
Laser Accessories: 5-10 business days
Laser Machines: 10-15 business days
For Other Countries
At this time, direct ordering through our website is not available outside the U.S. If you are interested in purchasing our products, please contact us at [email protected]. Our team is ready to assist with your order and provide tailored support.
Pre-Sale Products
For pre-sale items, cancellations are not permitted once the estimated arrival date has been confirmed. If a cancellation is requested, a compensation fee of 35% of the order total is required.
Processing Time and Quality Control (Laser Machines)
Each laser machine undergoes strict quality control measures, including secure packaging and continuous testing to ensure optimal laser performance. Processing time for laser machines is typically 7-10 business days following order confirmation and payment, allowing us to maintain high standards in performance and reliability.
Customs Duties
Currently, all products are shipped exclusively from our warehouse in China. Shipments may incur tariffs, and buyers are responsible for any applicable taxes or duties in their country. Please review your country's import regulations before placing an order. If you require specific customs documentation, kindly inform us when completing your purchase.
Delivery Information
Tracking numbers may take a few days to update. Please contact us if you have any concerns or need further assistance.
Customer Support
For questions or assistance, reach out to our support team at [email protected].
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Pay With Credit/Debit Card via PayPal
When you place an order with PayPal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You can also pay with a credit or debit card directly on the PayPal page, even if you do not have a PayPal account. To do so, simply click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information safely.
Please note that Gsou Snow does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Raycus 1500W 2000W 3000W 6000W Handheld Fiber Laser Welding Machine Kit with SUP Welding Head and S&A Water Chiller
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