Shipping Policy
Delivery Areas
Currently, we support direct ordering and delivery within the United States, excluding Alaska, American Samoa, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, and Armed Forces (Americas, Europe, Pacific).
Delivery Methods and Fees (United States)
Standard Shipping: Shipping fees are calculated based on the order's weight, starting at $15. The exact cost will be provided at checkout.
Processing Time:
Laser Accessories: 1-7 business days
Laser Machines: 7-10 business days
Estimated Delivery Time:
Laser Accessories: 5-10 business days
Laser Machines: 10-15 business days
For Other Countries
At this time, direct ordering through our website is not available outside the U.S. If you are interested in purchasing our products, please contact us at [email protected]. Our team is ready to assist with your order and provide tailored support.
Pre-Sale Products
For pre-sale items, cancellations are not permitted once the estimated arrival date has been confirmed. If a cancellation is requested, a compensation fee of 35% of the order total is required.
Processing Time and Quality Control (Laser Machines)
Each laser machine undergoes strict quality control measures, including secure packaging and continuous testing to ensure optimal laser performance. Processing time for laser machines is typically 7-10 business days following order confirmation and payment, allowing us to maintain high standards in performance and reliability.
Customs Duties
Currently, all products are shipped exclusively from our warehouse in China. Shipments may incur tariffs, and buyers are responsible for any applicable taxes or duties in their country. Please review your country's import regulations before placing an order. If you require specific customs documentation, kindly inform us when completing your purchase.
Delivery Information
Tracking numbers may take a few days to update. Please contact us if you have any concerns or need further assistance.
Customer Support
For questions or assistance, reach out to our support team at [email protected].
